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How to change the Zoom feature: Play sound when participants join or leave
Agents / End Users Note: The host of the meeting will need to make this change for the change to be effective in a meeting. This...
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CytomX Top Tech Tips
Check these tips off your list and you'll save yourself some time. General Tips S-Net Softphone Click the arrow for the System t...
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How to Install Outlook for iOS/iPhone
Go to the App Store Tap Search Search for Outlook Get Microsoft Outlook, Email and Calendar Login to it Call me with any issues ...
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How to re-install Outlook for iOS/iPhone
Hold your finger on the Outlook App until you see a menu pop up Tap Remove App Go to the App Store Tap Search Search for Outlook...
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Details on How Outlook calendars work with Admins/Delegates/Shared Calendars
Agent / End Users Notes: This from CytomX IT to Microsoft Support and Microsoft Supports reply: I need to understand how invitati...
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Mark Your Calendar Out Of Office
Mark your calendar to let your colleagues know if you are busy, out of the office or working elsewhere. It enables your colleagues...
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Send a Response to a Meeting Invitation
Select the "Send the Response Now" option when replying to a meeting invitation. It lets the meeting organizer know how many are a...
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3 Ways to Access Mimecast & Release a Held Email
Via the Mimecast Email Click Release, Block or Permit on the email. Release allows the email into your Inbox.Block will stop any m...
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Okta
Okta provides Single Sign On (SSO) via chiclets to the applications the company uses E.g. NetSuite, OfficeSpace, Box, Benchling, E...
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How to Clear Your Internet Browser History
As you browse the Internet, most web page data is cached locally on your computer to help pages load faster and reduces the amount...
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How to Clear Your Browsing History Upon Exit
Following the steps on this page causes your Internet browser to delete history when it is closed. Although this may help protect ...
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How Do I View, Edit, and Disable Google Search History?
Whenever your computer or mobile device utilizes a Google service, such as Google Search, Google Maps, or YouTube, any searches y...
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How to Change your Password in NetSuite & Update it in Okta
How to Change Your Password in Netsuite Browse to https://cytomx.okta.com/ Click on the NetSuite chiclet Click on Change Passwo...
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How to request Snag-It
Agent / End Users Notes: CytomX provides a free screen capture tool. Greenshot is installed on all computers that CytomX issues....
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How to Install and License FlowJo (End User)
Agent and End User Notes: Installing a new version of FlowJo can be done by installing it, then uninstalling the older version. ...
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Where'd My Softphone Go?
If your softphone isn't minimized on your task bar: Click the arrow for the system tray located on the right of the taskbar and cl...
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How to Access the Dialpad on your Softphone
Need to make a number selection while on a call? Click the Dialpad option on your Ongoing Call to make the dial pad available.
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Find a Meeting Room
Enter the name of the room you seek in the search field. Click on the matching result. OfficeSpace expands to show room details an...
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Company Directory
Click the burger ellipsis to view the company directory. Select Browse directory list. Sort and filter by column headings.
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Find a Person
Use OfficeSpace to find an employee's desk or lab location, look up their job title, see their photo and more. Start typing a pers...